The scenario of delivering health care has shifted massively across the US and all thanks to the pandemic’s onset. The operations of the facilities have been affected and their dependence on non-emergency transportation partners has increased to maintain the seamlessness of patient care. The patients that suffered COVID aced delay in treatments, or any respiratory issues were regarded as COVID, or supply chains faced disruption or the facility’s occupancy suffered fluctuations. Even the wheelchair transportation services that had partnered with the facilities started showing absenteeism. There had been several guidelines put forward that these secure medical transport systems had to follow. They were: •The operations need to be very effective during the COVID-19 pandemic. •The services that were rendered needed to be modified and upgraded so that the lesser requirement of in-person care was demanded. And even if people needed to visit the facilities, it was made sure that providers like NEMT were summoned for comfort care transportation •The wheelchair transportation services need to follow the infection prevention protocols and control methods tailored to their service offerings specifically. •There must be necessary clinical services provided in-person to conditions apart from the COVID-19 in ways to reduce the transmission risks to the least. How Were the COVID Patients Rendered Clinical Care?
These were the times that facilities saw themselves balancing their attention and services to non-COVID patients. The state and the local public health authorities were put to discussion with the health institutions to identify the best possible approaches. It was mandatorily important to keep secure medical transport systems ready to avoid or to cater to any unforeseen travel issues. •The source must be controlled to prevent further transmission. •Appropriate availability of PPE was a mandate. The masks that were to be used must be of clinical grade. •Patients and visitors both must be taking enough preventive care to not spread or get infected. •Face coverings must be put on children under 2 years or anyone who is facing serious troubles in breathing. But What About Re-admission? Studies have revealed that more than a quarter of patients who already underwent treatment for COVID-19 from a facility had their way back for re-admission. There were, hence, risks attached to unattended hospital discharges. Patients opting for discharges were always not medically ready to get discharged. The healthcare facilities saw absenteeism in their employee flow and lack of which could not give enough attention to the already admitted ones. Some patients were looking for the “wheelchair transportation near me” options to get a seamless transit but that too was unavailable most of the time and they had to remain stranded to welcome only uncanny health situations. Healthcare providers were not in a position to offer the best guidelines and hence the only option to get back home was to depend on NEMT’s comfort care transportation and their guidelines to securely complete the discharge process. But with the health authorities interfering, the guidelines were improved and discussions were made on how to improve the procedure. The facilities now had their teams assigned to discuss the following with you before you are discharged: •Your medical status while you are being discharged. •The follow-up care that you need to take care of minutely for the next 10 days. That tenure is crucial after COVID recovery. The physical and mental rejuvenation therapies were all now prescribed right from the facility. •The details about the medications that needed attention after your discharge. •Disposal of the medications that you do not need any longer and what all added medications to include to prevent the COVID’s relapse. •The necessary medical equipment you need to get through this phase and the ones that can save you in times of emergency. •How to conduct and receive the follow-up tests done. •Instructions to be put on food, drinks, exercises, and other activities suiting your condition. •Knowing about your new facility if you are not going back home. •Important phone numbers for you to keep handy including knowing how to use the “wheelchair transportation near me” feature on your browsers. •Instructions about following-up the calls at the facilities. •Time to when taking your check-up appointments. The times were tough, the situation got out of hand. But perseverance is what got everything on track.
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AuthorElderly transportation has become the need of the hour in the US, where many older people are either handicapped or need assistance. With Secure Comfort Care’s Non-Emergency Medical Transportation (NEMT) services, a helping hand is reached to older people. Now senior citizens can avail themselves of services like wheelchair transportation or stretcher support for meeting various medical appointments. Archives
May 2023
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